Shipping Policy

Walkora LLC ("we," "us," or "our") ships premium footwear from our fulfillment operations based at 3206 Santiago Ave, Fort Wainwright, AK 99703. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States, with specific provisions for Alaska addresses.

Orders are processed Monday through Friday, excluding federal holidays.

• Orders placed before 2:00 PM Alaska Standard Time (AKST) ship the same business day when inventory is available.
• Orders placed after the cutoff or on weekends/holidays ship the next business day.
• You will receive an email confirmation when your order is placed and a shipping confirmation with tracking when it ships.

• Free Standard Shipping: Available on qualifying orders of $75.00 or more before discounts and taxes.
• Contiguous United States: $8.99 flat rate for orders under $75.00.
• Alaska (including Fort Wainwright and remote areas): $12.99 flat rate for orders under $75.00.
• Expedited Shipping: 2–3 business day options available at checkout; rates calculated based on destination and weight.

Shipping costs are displayed at checkout before payment is submitted.

Estimated delivery times begin after your order has shipped:

• Contiguous US standard shipping: 3–7 business days
• Alaska standard shipping: 5–10 business days
• Expedited shipping: 2–3 business days (where available)

Delivery times are estimates and not guaranteed. Weather, carrier delays, and remote locations may affect arrival dates. We are not responsible for delays caused by carriers or events outside our control.

We use reputable carriers including USPS, UPS, and FedEx. The carrier and service level are selected based on your destination, order size, and chosen shipping method. Tracking information is provided via email when available.

You are responsible for providing an accurate shipping address. Walkora LLC is not liable for packages delivered to incorrect addresses provided by the customer. If a package is returned due to an invalid address, reshipping fees may apply.

If your tracking shows delivered but you have not received your package, contact us within 7 days at support@walkora.com or +13052842452. For visibly damaged packages, photograph the packaging and product and contact us within 48 hours of delivery.

We will work with the carrier to resolve lost or damaged shipment claims. Resolution may include replacement or refund at our discretion.

At this time, Walkora LLC ships within the United States only, including Alaska, Hawaii, and US territories where carrier service is available. We do not currently offer international shipping outside the US.

Shipping questions? Contact Walkora LLC at support@walkora.com, +13052842452, or through our Contact page.