Privacy Policy

Walkora LLC ("Walkora," "we," "us," or "our") operates the website at http://localhost:3000 and related ecommerce services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

Information you provide:

• Name, email address, phone number, and shipping/billing address
• Account credentials (password stored as encrypted hash)
• Order history and customer service communications
• Newsletter subscription email
• Contact form submissions

Information collected automatically:

• IP address, browser type, device information
• Pages visited, referring URLs, and session data
• Cookies and similar tracking technologies (see our Cookie Policy)

• Process and fulfill orders, including payment and shipping
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and account notifications
• Send marketing communications (with your consent; unsubscribe anytime)
• Improve our website, products, and services
• Detect and prevent fraud and unauthorized activity
• Comply with legal obligations

Payment information is processed by Stripe, our third-party payment processor. We do not store complete credit card numbers on our servers. Stripe's use of your information is governed by Stripe's privacy policy. See stripe.com/privacy for details.

We do not sell your personal information. We may share information with:

• Shipping carriers (USPS, UPS, FedEx) to deliver orders
• Payment processors (Stripe) to complete transactions
• Service providers who assist with email, hosting, and analytics
• Law enforcement or regulators when required by law

We retain personal information as long as necessary to fulfill orders, maintain your account, comply with legal obligations, and resolve disputes. Order records are typically retained for seven (7) years for tax and accounting purposes.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing emails via the unsubscribe link
• Request a copy of data we hold about you
• Withdraw consent where processing is consent-based

To exercise these rights, contact us at support@walkora.com. We will respond within 30 days.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. Contact us if you believe we have collected a child's information.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Contact Walkora LLC at support@walkora.com, +13052842452, or 3206 Santiago Ave, Fort Wainwright, AK 99703with privacy questions.